• Do I need a TransferNow account to download files?

  Our file transfer service is free and does not require an account—now and forever! However, if you’d like to access higher limits and additional features, you can choose to create a TransferNow account. To learn more about our user plans and available features, check out our offers and pricing.Popular

• Your file download does not start?

  You've received an e-mail notification that files are available for download, but the download doesn't start when you click on the button? No problem! First of all, temporarily disable your browser extensions, such as ad blockers (AdBlock, Ublock, Ghostery, etc.), as well as your antivirus or firewall software; Try downloading again. These tools can sometimes block the download from working properly. If the problem persists, try downloading from another up-to-date browser (such as FirefoPopular

• Is it possible to recover an expired transfer?

  Once a file transfer has expired, the file(s) are permanently deleted and technically not recoverable. We do not retain files or practice hidden file retention when a transfer has expired, so there is no point in contacting support to recover files from a transfer that has already expired.Popular

• I can't find the downloaded files

  The download was successful, but you can't find the downloaded file(s)? In most cases, the downloaded file(s) may be in your download folder (Downloads) or on your desktop. On Windows, check the contents of the folder: C:Utilisateurs<nomutilisateur>Téléchargements. On macOS, check the contents of the folder: /Users//Downloads/. On Linux, check the contents of the folder: /home//Downloads/ If you can't find the file(s) in your environment's default Downloads folderSome readers

• Why does the download page say "Transfer not found"?

  You have a download link, but when you try to access the page, you see a message saying that the transfer does not exist? This can happen for several reasons: The transfer does not exist The transfer link is incorrect or incomplete A filter or an extension is modifying the URL before reaching the page Check your link: It should be formatted as follows: where is the unique identifier of your transfer, and iSome readers

• I didn’t receive a transfer that was sent to me

  When someone sends you a transfer, you should have received an email notification containing the download link. Is this not the case? Check that the syntax of your e-mail address entered by the sender is correct. Also check your SPAM / PROMOTIONS folder if you can't find the e-mail we sent you. After checking these two points, you still haven't received our e-mail containing the link to download the files? It's possible that your mailbox is blocking our e-mails for no apparent reasonFew readers