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Discover the features, benefits and dedicated support for TransferNow Team users.

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  • General
  • Guides and tutorials (How To)
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  • How to add a user ?
    Would you like to add new users? To do so, you need to be logged into a TransferNow account and have an active subscription (TransferNow Team or higher). You have several options: Add a new user manually : Click on the “Users” link in the top right-hand corner of your screen, or click on the “menu” button (3 horizontal lines) if you're using a tablet or smartphone; Select the “Add a new user” button and fill in this person's details. You can define the user's “permissions” andFew readers
  • How can I change the sending parameters for my users ?
    Would you like to change your users' sending settings? To do so, you need to be logged into a TransferNow account and have an active subscription (TransferNow Team or higher). As an administrator, you can modify your users' file sending settings to ensure that they are used in accordance with your organization's security and privacy policies. This allows you to configure the available sending modes, authorize certain domain names only, set up our file transfer form for your users, andFew readers
  • How can I customize the look and feel of my organization's account ?
    To customize the look and feel of your organization's account, you must be logged in to a TransferNow account and have an active subscription (TransferNow Premium or higher). To do this : Click on the “Dashboard” link at the top of your screen; Select “Administration” from the side navigation of your “Dashboard”, then “Customization”; Go to “Interface and emails”. You can now define your logo, your wallpaper in image or video format, as well as the background color, linksFew readers
  • How do I activate and customize auto-promotions on download pages ?
    When you have a TransferNow account, you can personalize your transfer download page by enabling auto-promo. Personalizing a transfer's download page allows you to reflect your corporate image by adding your logo and colors. This provides a more professional experience and builds trust with recipients. It's also a way of adding specific messages or instructions to further personalize the exchange. In order to personalize the upload page of a transfer, you must be logged in to a TransfFew readers
  • How to determine a specific transfer storage region ?
    Determining a specific storage region for transfers enables compliance with local data protection regulations, such as the RGPD in Europe. By storing files in a specific region, you guarantee that data remains in jurisdictions with appropriate privacy laws. To do this: Click on the “Dashboard” link at the top of your screen; Then select “Administration”, available from the side navigation of your “Dashboard”, then “Transfer settings”. In the “File storage and availability” taFew readers
  • How do I customize my download page ?
    Personalizing the download page allows you to reinforce your brand image by adding your logo and colors, while providing a more professional and consistent experience for your recipients. To customize a transfer's download page, you need to be logged into a TransferNow account and have an active subscription (TransferNow Premium or higher). You have several options for customizing your download page: Logo, wallpaper, colors. Define the options you want to add or not to yourFew readers
  • How can I change the reception settings for my users ?
    As an administrator on TransferNow, modifying your users' receive settings gives you greater control over how files are received within your organization. It's that simple! : Click on the “Dashboard” link at the top of your screen; Then select “Administration”, available from the side navigation of your “Dashboard”, then “Transfer settings”. In the “Reception settings” tab, you can configure the reception modes for your users.Few readers
  • How can I personalize my e-mails ?
    Personalizing your e-mails improves the perception of your recipients, while making your e-mails more recognizable. What's more, personalization makes it possible to tailor content to recipients' specific needs, strengthening the relationship and increasing the impact of your mailings. To personalize your e-mails you need to be logged in to a TransferNow account and have an active subscription (TransferNow Premium or higher). To personalize your e-mails : Click on the “DasFew readers

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