• What is the maximum size of a transfer?

  With the free version of our file transfer solution, you can select files and folders and send up to 5 GB per transfer. You can send up to 250 and 500 GB per transfer with a TransferNow Premium plan or higher. For TransferNow Premium users: 250 GB per transfer For TransferNow Team users: 500 GB per transfer For TransferNow Enterprise users: no limit (custom plan) To find out more about our user offers and features, please consult our offers and prices by following thPopular

• Why is the file upload so slow?

  The speed at which your files are sent depends solely on your internet connection. You can perform a connection test by following this link: https://www.google.com/search?q=speedtest There are several types of internet connection: If you have an ADSL internet connection, then the download speed is 20 times faster than the upload speed. On the contrary, if you have an SDSL internet connection, the download rate is identical to the upload rate of data. Check the 'Service Status'Popular

• How do I send files or folders by e-mail?

  To select files or folders for transfer: Go to our home page, click on the “Start” button to select files or on the “Select folder” button below the “Start” button. Once you've selected your files or folders, complete our form according to your needs, then click on the “Transfer” button to start uploading your files. *Information when you select a folder: When you select a folder, we preserve and respect the hierarchy of information contained in yourPopular

• How do I delete a file transfer?

  If you wish to delete a file transfer, you have several options, depending on whether you are using TransferNow free of charge in guest mode or with a user account: You are using the free TransferNow service: Check the e-mail you received just after finalizing the creation of your transfer; Click on the “Manage my transfer” link to access your transfer management page; From the transfer management page, click on the button with the “trash can” icon to delete your transfer. YoSome readers

• Do I need a TransferNow account to send files?

  You don't need to have a TransferNow account to send or download files. You can choose to create a TransferNow Premium account or higher to get all the features like personalization, address book, receiving files from your website, ... and higher service limits (up to 500 GB per transfer, 365 days transfer availability, etc). Compare our offers and user plans by following this link: https://www.transfernow.net/fr/featuresSome readers

• Is it possible to recover an expired transfer for a sender?

  Once a sent or received file transfer has expired, the file(s) are permanently deleted and technically not recoverable. With a TransferNow account, you can choose to keep your file transfers for up to 365 days. Unfortunately, there is no need to create an account to reactivate a transfer that has already expired. We do not retain files or practice hidden file retention once a transfer has expired, so there is no point in contacting support to retrieve files from a transfer that has alreadyFew readers

• How many recipients can I send files to?

  With our free service, you can send files to a maximum of 10 recipients per transfer. If you have a TransferNow account, you benefit from higher limits: TransferNow Premium user: up to 50 recipients. TransferNow Team user: up to 50 recipients. TransferNow Enterprise user: no limit on the number of recipients. Please note that TransferNow is not an email routing tool for your marketing campaigns. It's a file transfer service designed for secure, simple and efficient excFew readers

• How do I protect a transfer with a password?

  Password-protecting file transfers guarantees the confidentiality and security of your documents. By adding a password, only those recipients to whom you have communicated the password will be able to access the file download. This protects you from unauthorized access and reduces the risk of sensitive information leaking out, especially when sharing confidential or personal documents. To password-protect a transfer and lock access to your file downloads, simply : Click on the buttFew readers

• How to pre-fill and set up the transfer form?

  Configuring and pre-filling the fields in our transfer creation form will save you time and simplify the transfer process, especially if you often send files to the same recipients or use similar messages and objects. To configure and pre-fill our transfer creation tool : From your user account, click on the “Dashboard” button in the top right-hand corner of your screen, or on the “Menu” button; From the left-hand side navigation bar, click on the “Settings” button. You canFew readers