> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://support.transfernow.net/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How do I reset my password?

Having trouble logging into your TransferNow account?

1. Click on the “Login” button in the top right-hand corner of your screen, or by clicking on the “menu” button (3 horizontal lines) if you're using a tablet or smartphone, or follow this link directly.
2. Once on the login page, click on the “Login problem?” link and enter your e-mail address so that we can send you an e-mail notification containing a link and instructions that will enable you to regain access to your Transfernow account.

Remember to check your SPAM / PROMOTIONS folder if you can't find the e-mail we sent you.

If you have created a TransferNow account using your Google, Microsoft or Apple account, you will not receive an e-mail to regain access to your account and will need to use the Sign in with Google, Microsoft or Apple buttons to authenticate to your account.