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How do I request files by e-mail?

To request files by e-mail :

Go to our home page and click on the “Receive” button at the bottom right of your screen.
Select the “Receive files” tab to request files by e-mail from one or more contacts.
Fill in our form with your e-mail address, your name and the e-mail address(es) of your recipients. Indicate the subject of your file request to make your request more easily identifiable and understandable to your recipients. The subject of your request will be visible on the secure file upload page. You can also specify a message that will be visible in the e-mail your recipients will receive. You can also add a password to lock the download of files received.
Click on the “Validate” button to finalize the creation of your file request. If you use our free service without being logged in to a user account, a six-digit code will be sent to you by e-mail to validate the sending of your file request.

When you receive files, you'll be notified immediately by e-mail. You'll also have access to a QR code in PNG format that you can share to receive files once your request has been validated.

Updated on: 21/11/2024

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